Operations & Support
Atticus Health runs a continuous deployment model with availability targets, growing observability, and tiered support — built for healthcare operations where downtime is not an option.
99.9%
Uptime Target
Monthly availability target
< 2s
API Response
P95 response time target
< 8hr
RTO
Recovery Time Objective
< 24hr
RPO
Recovery Point Objective
Operational Areas
Deployment & SLA
Continuous delivery, four managed environments, zero-downtime deployments, and enterprise SLA commitments.
Monitoring & Observability
OpenTelemetry tracing in place, with real-time metrics, centralized logging, and proactive alerting on the near-term roadmap.
Support & Disaster Recovery
Tiered support with defined response SLAs, disaster recovery planning, and documented incident response.